The warehouse of kongfumall is located in Guangzhou City, Guangdong Province.
After the sellers ship the items, they are generally delivered to the kongfumall warehouse within 7 days.

I. Introduction to 1688
1688 is China’s leading e-commerce platform for domestic trade of small enterprises. It provides business opportunity information and convenient and secure online transactions for tens of millions of buyers and suppliers around the world. With abundant commodities, low prices, and guaranteed security, 1688 is the top choice for personal or enterprise procurement.

II. Precautions for purchasing on 1688

1. Clearly understand the seller’s minimum order quantity and provided buyer services.
2. Choose sellers with “TrustPass” for quality and return/exchange guarantees.
3. Conduct more research and comparisons to select the best option.
4. Agree with the seller in advance on return/exchange rules and who will bear the return shipping cost.

III. Service description for kongfumall’s purchasing agent service on 1688

1. Price description
The prices of commodities and shipping fees on 1688 may change depending on the purchase quantity. You can modify the commodity price and shipping fee according to the actual purchase quantity.

2. Minimum order quantity description
Commodities on 1688 have a “minimum order quantity”. If you need purchasing agent service, please make purchases according to the “minimum order quantity”. If your purchase quantity is lower than the minimum order quantity, kongfumall will determine the order as invalid, and you need to cancel the order and place a new one.

3. Quality inspection and after-sales description
Special instructions: kongfumall only conducts inventory on the number of boxes of standard specifications. It cannot ensure whether the specific quantity of goods received is consistent with your wholesale quantity. If there is a shortage or quality problem, kongfumall can assist you in negotiating with the seller.

Signing and inspection rules:

1. When signing for items, if the warehouse staff finds goods with severely damaged outer packaging or other conditions that do not meet the receiving requirements, they will directly reject or return the items.
2. If your items meet the signing requirements, after receiving the goods, the warehouse will open all parcels for inspection of prohibited items and then weigh and store them.
3. If it is found that your goods do not meet the requirements for transportation and air transportation, we will make special markings on the relevant orders to remind you to negotiate the return matters.
4. If you still cannot find the receiving information of the warehouse within a reasonable domestic delivery time (generally, the domestic delivery cycle is 3-5 days), please contact your sender/domestic logistics company or website customer service personnel to confirm the status of the items.

Inspection and storage instructions:
kongfumall uses self-sealing bags to package items and arrange for storage. (Fragile, easily damaged items, express boxes serving as commodity packaging boxes, and oversized items will still retain their original boxes. The specific situation is subject to actual operation.)

Notes:

1. Color differences, size errors, and usage effects are not within the scope of inspection.
2. For professional goods such as electrical appliances, digital products, and peripheral products, their quality, models, and spare parts are not within the scope of inspection.
3. For “CDs” as well as “PVC figures”, “adult toys” and other types of items, the inspection rule for such sealed packaging and items with sealing labels or sealing strips is to inspect without opening the package. Only the appearance damage can be inspected, and the details of the internal parts or functional problems cannot be specifically verified.

1. Procurement Advantages of kongfumall:

• We can assist you in purchasing products from both online and offline channels in China free of charge.
• You can purchase goods from different sellers, and these items will be stored in kongfumall‘s warehouse in China.
• We will handle your orders and inquiries promptly.
• You will enjoy excellent after-sales service guarantee and customer service support at kongfumall.

2. Order Processing Service Standards

3. Disclaimer of Liability for Third-Party Purchasing Agents
All purchasing agent orders under kongfumall are processed by highly-rated third-party purchasing agents who have undergone our training and supervision. They assist you in sourcing from China in accordance with our service standards and your business requirements, providing services such as procurement and domestic after-sales service. They are subject to your supervision. In the event that you have any objections to the services provided by the agents, please contact the kongfumall online customer service for assistance.

All the products shown on the kongfumall purchasing agent service website and in the product search results originate from third-party shopping platforms and are not sold by us. Consequently, neither kongfumall nor the third-party purchasing agents bear any obligations or responsibilities related to the products (including but not limited to copyright or intellectual property infringement), nor any legal liability or joint and several liability arising therefrom.