In international logistics, there are strict restrictions on certain types of goods. When the status of your ordered items reaches [ Warehouse ], if there are restrictions on shipping certain goods or if some regions are unreachable, kongfumall will provide an explanation using the [ Reason for unavailability ].
Warm Tip:
If you understand the characteristics of the goods and the mailing restrictions of transportation, for goods with set mailing restrictions, you can contact kongfumall’s online customer service to verify with the logistics provider whether the mailing restrictions can be lifted. However, after the mailing restrictions are lifted, you need to bear the customs risks on your own for shipping.
If some of the goods in the warehouse involve mailing restrictions, they will also be restricted when submitting a package waybill for all goods.
For small-volume liquids, medicines, etc., it is better to mix them with other goods for shipping. How many items are limited?
It is recommended that such goods should not account for more than 10% of all goods in the package.
For the sake of reasonable packaging or reducing the volume and weight of the package, if the unilateral length is greater than or equal to 70CM, it needs to be packaged separately. For details of the size restrictions of each logistics route, please view through the link.
If you combine and mail multiple goods purchased on your behalf, we can not only provide professional packaging support, but also save you a large amount of international freight compared to shipping separately.
Take EMS Express as an example, for the first 500g mailed to Singapore: 115￥, and for each additional 500g: 33￥, with an 8￥ customs declaration fee.
Suppose you have 3 packages with weights of 700g, 1100g, and 1600g respectively:
If you choose the conventional separate shipping, you need to pay 568￥ for international freight.
Total international freight = (115 + 33 + 8) + (115 + 33 * 2 + 8) + (115 + 33 * 3 + 8) = 568￥
If you choose concentrated transportation, you only need to pay 321￥ for international freight.
The total weight of the package is: 700g + 1100g + 1600g = 3400g
Total international freight = 115 + 33 * 6 + 8 = 321￥
From the above, if you choose concentrated transportation, it will directly save you 247￥ for international freight (568 – 321 = 247￥).
Taking transit as an example, it is more clear at a glance to calculate the freight using [ Shipping Fee Estimation ].
The suggestions for goods shipping are based on the experience of conventional transportation, and kongfumall is not responsible for any goods detained by customs. Due to customs restrictions, cigarettes, alcohol, medicines, and contraband are not carried; according to the requirements of air transportation, for foods, liquids, granules, and creamy goods, a non-dangerous goods identification is required. It is recommended that you do not ship these types of goods in batches. If it is a small amount of sensitive goods, they can be mixed with ordinary goods (clothes, shoes, etc.). For example, for a single bottle of cosmetics, it should not exceed 100ml, and for a single package, it should not exceed 200ml, and we can try to help you transport them.
Please click on the following website to view the specific restrictions on package shipping.
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