KongfuMall supports the following shopping platforms:
Taobao, Tmall, 1688, JD (Jingdong), Pinduoduo, Idle Fish, Xiaohongshu, POIZON, YouShop, etc. Some platforms may not allow automatic product information retrieval, so manual order placement is required in such cases.
Browse Taobao, Tmall, 1688, or other platforms for the desired product.
Copy the product link and paste it into the search box on the KongfuMall homepage.
Search for product keywords directly on the KongfuMall homepage.
Select from the recommended platforms and listings.
Click through to the product detail page, check that the price is correct, then select the appropriate product specification and add it to your shopping cart or quick checkout!
Attention to reminders, check the terms to order
as shown above：
(add to cart button, will add to cart, but does not jump, you need to click on the upper right corner of the cart, then select the product, then click on checkout)
As shown in the figure below：
(The Buy Now button will take you directly to the page where you can confirm your order).
If you need to leave a message with your order, please leave a message in the section shown below
Other features of the product detail page ↓
KongfuMall supports automatic product retrieval for 99% of Taobao, Tmall, and 1688 items.
Select size, color, quantity, and add to cart or proceed with immediate purchase.
1，Please select the country you need to ship to so that we can determine if the item can be shipped (if you are experiencing problems, please contact the Customer Service Center)
After determining if the amount is correct, then click the Checkout button to go to the next step
2，Follow the prompts to add the billing address, you need to collect the verification code of the mailbox to verify, please make sure your information is correct, (If you encounter problems. Please contact customer service)
Then you can click Confirm Order to pay for your order.
If the platform does not support automatic product retrieval, use the DIY Order option.
Manually enter product details and submit the order.
Please follow the options, provide as much detailed information as possible, the price is based on the original price of the item, it is best to be able to upload a photo to avoid back and forth to check your items, which can save the review time, please look at the notes and terms and conditions, check the box, add to cart or buy now!（Subsequent processes are the same as for purchase orders）
Currently only support paypal payment, follow-up we will open more payment channels, thank you for your support
Pay for the product and domestic shipping fee within China.
Tips:
After successful payment, please wait for our products to arrive at the warehouse and we will notify you in time, please check your personal center for reminder messages! Your various types of notifications will be displayed here
In the personal center you can view the different status of your goods, in the absence of payment before the payment is made on behalf of the payment, it is possible to click pay now or cancel payment, if the payment is displayed after the pending shipment（You can check the status of your products through the “Personal Center” and “Orders”.）（Of course, you can also view the items in your shopping cart before you pay!）
You can also delete your products before payment.
KongfuMall buyers will contact the merchant and place the order on your behalf.After your payment, please wait for us to purchase and put it into stock
This status indicates that the purchase has been completed but has not yet arrived at the warehouse! As soon as the item arrives at the warehouse, we will stock it!
This status shows that the goods are in the warehouse and you can view the goods in the warehouse and choose whether or not to pack them (you can choose one or more).
Tips:
You can track your order via the Order Inquiry section and provide additional requirements.
If further confirmation is needed, our team will contact you via email or internal messages.
You can track your order via the Order Inquiry section and provide additional requirements.
If further confirmation is needed, our team will contact you via email or internal messages.
Tips:
If any issues are detected, our team will notify you and help resolve them.
1688 orders may have different inspection standards—refer to “KongfuMall 1688 Purchasing Service Description.”
You can store items for free for up to 90 days before international shipping.
Buy multiple items and consolidate them into one shipment to save on international shipping fees.
In the “Warehouse” section, select the products to be stored.
Click Submit Package, then provide an international shipping address and submit the
Then wait for us to review it and send you a bill for the international shipping charges
Tips:
Some items may be subject to postal restrictions—KongfuMall will suggest eligible shipping options.
Additional services such as package removal, reinforcement, and insurance are available—mention them in the order remarks.
After the audit, you can view your order in the package, when the payment button appears, you can pay your international shipping costs, the specific cost description will be in the order of the lower left side of the instructions (you have any questions can contact customer service)
Tips:
Shipping costs are assessed based on the weight of the package, and the destination.
If you have questions about your shipping costs, please feel free to contact us!
View the logistics tracking in the Parcel List to monitor delivery status.
Tips:
International shipping may experience delays, customs issues, taxation, breakage, or loss beyond KongfuMall’s control.
KongfuMall will provide timely updates based on shipping routes and destination country regulations.
If issues occur, our team will assist as much as possible.
Once the parcel is delivered, confirm receipt in the Parcel section.
If you encounter issues, request after-sales support.
KongfuMall is committed to providing a seamless global shopping experience, ensuring safe and efficient product purchases from China!
Follow the options to fill in your domestic courier number in order to track whether your parcel arrives at our warehouse, you can create one or more product parcels, then you can optionally choose whether you need to pay for the add-on, and then submit it!
You can check the status of your items in the personal center of the order inside the forwarding order, wait for us to stock and pay the international shipping fee can be
Please check the message so as not to miss the status of the item, any questions, please contact customer service!
If you have any questions, you can also use our Ticket feature that allows you to submit work orders!
Fill in your type, as well as the subject and content details, we will reply to you in 48 hours content, thank you for your support!
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