Help Center

Our Advantages & Services

KongfuMall is designed to make global purchasing from China simple, transparent, and efficient. We provide a comprehensive range of professional sourcing, warehousing, inspection, and international logistics services, enabling users worldwide to purchase any product available in Mainland China easily. Whether you are an individual shopper, a reseller, or a global e-commerce merchant, KongfuMall offers all the tools and support you need.

💎One-Stop China Sourcing & Shopping Agent Service

KongfuMall helps global users purchase any product available in Mainland China. We support sourcing from Taobao, Tmall, JD.com, 1688, Pinduoduo, and all Chinese online stores. From personal shopping to bulk procurement, factory sourcing, or business replenishment, our platform manages the entire process with ease and reliability.

🏭Factory Direct Sourcing

We connect users with thousands of manufacturers and wholesalers across China.

This service is especially suitable for:

• Wholesale buyers

• Overseas online sellers

• Amazon / eBay / Shopify merchants

• Micro-business resellers

By sourcing directly from factories and wholesale markets, users enjoy competitive prices and trustworthy procurement assistance.

🛒Professional Purchasing Agent

Users can submit product links, screenshots, or notes, and our team will purchase items on their behalf.

We provide:

• Taobao purchasing

• 1688 purchasing

• Pinduoduo purchasing

• JD.com purchasing

• Bulk procurement for businesses

KongfuMall minimizes purchasing risks and ensures a smooth ordering experience, even for users without Chinese payment methods.

📦90-Day Free Warehousing & Consolidation

All purchased items include 90 days of free storage in our warehouse.

Users can combine multiple parcels into one shipment to reduce international shipping costs.

Our warehouse system supports:

• One-click consolidation

• DIY consolidation

• Parcel splitting

• Weight and size preview

• Real-time warehouse updates

This helps global users manage their shipments with maximum flexibility.

🔍Quality Inspection & Photo Verification

Before international shipping, every parcel is carefully inspected and verified for quality.

Our inspection services include:

• Appearance and condition check

• Quantity confirmation

• Photo or video verification

• Functionality check

• Label removal and repacking

• Quality reports upon request

If issues are discovered, we assist with returns or exchanges to ensure your rights are protected.

💰Transparent Pricing With No Hidden Fees

All fees, including service fees, warehousing, and shipping, are fully transparent.

Users can calculate shipping costs in advance using our international freight calculator.

There are no hidden charges or unexpected additional fees, ensuring a worry-free shopping experience.

🌍Global Shipping & Cross-Border Logistics

KongfuMall provides fast and reliable delivery to over 200 countries and regions.

Users can choose from multiple international shipping options:

• Air express

• Air freight

• Sea freight

• Economic shipping lines

• Large-package logistics

• Replenishment to overseas warehouses

• Amazon / eBay / Shopify FBA supplies

All routes include tracking numbers, estimated delivery times, and real-time shipment updates.

💳Multiple Secure Payment Methods

KongfuMall supports global payment solutions for user convenience:

• Stripe

• PayPal

• Visa / MasterCard / International bank cards

• WeChat Pay

• Alipay

All transactions are encrypted and secure, ensuring safety and ease.

🧰Value-Added Services

To better support international buyers, resellers, and e-commerce operators, we offer additional services such as:

• Repacking service

• Protective and reinforced packaging

• Gift packaging

• One-piece dropshipping

• Overseas warehouse restocking

• Customized procurement

• Business sourcing support

• Customer service with fast replies

These services help users simplify operations and enhance efficiency in cross-border purchasing and logistics.

🌐Contact Us

📩 Email: [email protected]

📞WhatsApp:+44 7591010529

📦 Warehouse: Guangzhou, China

📞 Customer Support: 24/7 Online